LN
Lwando N
1 reviews | Active since Nov 2021
24 May 2026, 14:01
Vodacom deserves a NEGATIVE review at this stage !
Terrible service after I have been a loyal customer for years ! After taking weeks to connect my fibre after a relocation, I have now had no fibre connection for two weeks and Vodacom could not be bothered to resolve it with urgency. They now refuse to cancel my subscription for a new ISP to connect my home. I have no idea what I am paying for every month ! How the mighty have fallen. Vodacom used to once be the most reliable ISP in SA. I would never recommend them to anyone. ****mers !
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Vodacom's replyOfficial
24 May 2026, 15:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 May 2026, 15:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team