Vodacom deserves a -5 star rating
<p>Useless customer service. Even after complaining on Hellopeter, a response was given that someone would contact me. No one has contacted me and I'm continued to be charged on a contract that I was supposed to be downgraded from last month. I am roaming so each time I call or they call me, so "sort" out their **** service, I get charged. **** **** network</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team