VODACOM DER*****ING CLIENTS ON CAMERA
I WAS ****** TWICE IN DAY!!!. ONCE BY VODACOM. Kid you not! So, we were unfortunately ****** in our home while we slept last or early hors this this am. Watches, all our sneakers and my phone taken from next to bed where I was sleeping.
So being South African no biggie, cops, HOA, cctv video footage now sorted, I decided to go off to VODACOM to buy a new phone. I need to be connected urgently. I too have an important job.
VODACOM Northgate then sell a "new phone". R15500.00 cash transaction. Firstly the salesman was extremely quick and cagey when doing this cash deal, and in fact is why I double checked the packaging when having coffee straight after the purchase. Also, when asking the woman now quickly putting the cover and screen saver on where the outer plastic for the box was the lying ***** reaches into the bin and waves plastic at me. So blatant deception again. BLATANT ****. Request video footage from the store. I challenge you. You will see what these lying sacks of **** did!
Anyway, got the phone. R15500 later. Went to have a coffee and then realise this phone isn't new. It's second hand or old stock and that the salesman, manager and screen wrapper woman were in cohorts to palm it off on me. *****s.
They later admitted they "were supposed to tell me it was an old stock item" but conveniently never did. And then offer me a refund after 7 days. So they can lie and cheat you out of cash in 3 mins but now 7 day refund after they get caught cheating the system. So, VODACOM are happy to de***** a customer that just told them I’ve been ******, and just come out of a traumatic home invasion. They will look you in the eye and ***** your money again. SIC man! What kind of sic people or companies like VODACOM would do that to a human being.
Perhaps I'm being oversensitive but being ******, conned or ****** from twice in day and by a VODACOM store nonetheless seems a little fu**cked up. I am not sure what further action or remedy I even need yet from this pathetic excuse of a service business