RL
RAKESH L

1 reviews | Active since Feb 2010

09 Apr 2021, 14:08

Vodacom - Depriving villages of Idiots

I have been having endless speed issues with these idiots. There are no competent support people. Multiple tickets have been logged since I took the contract with no resolution. The last support ticket was created on 23 March 2021 and has not been attended to at all. You ******* should be ashamed of yourselves for taking the money and not delivering a service.

0
Replies (1)
Vodacom
Vodacom's reply09 Apr 2021, 18:55
Official
 Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team