VODACOM ***** DEPARTMENT IS USELESS!!!!!

Vodacom's ***** division is horrific to deal with. Firstly, you can only reach them via email, no calls and secondly they don't respond.

I am not a Vodacom client, but my account has been *****ulently debited monthly. It is an absolute nightmare to get this sorted out. Vodacom still owes me an amount of R4368, and they still debit my account monthly eventhough it is noted on their system that it is *****ulent activity.

They supposedly take 14 days to investigate, however this has been ongoing more than a month now.

I AM DISGUSTED BY THIS SERVICE PROVIDER!!!!