NK
Nthabiseng K
1 reviews | Active since May 2024
03 May 2024, 10:22
Vodacom ***** Department is nonsense!
Hello,
First of all I do not have Vodacom contact at all or a Vodacom number but they taking from my account since February 2024. To make matters worse the ***** department never answers their landline to assist. I sent the necessary documents they requested beginning of April 2024 till today I have not received any feedback on this case . All see is sms’s with different case numbers. This is causing an inconvenience for me because my account is in debt because of them now my life must be compromised because of them.
I bet the person who caused the ***** didn’t struggle to get their product as much as I am struggling to cancel all this nonsense.
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Replies (1)Vodacom's replyOfficial
03 May 2024, 12:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 May 2024, 12:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
