1 reviews | Active since Dec 2017
Vodacom Denies Me For A Simple Mistake
More than a week ago i app**** for a contract with Vodacom, today i query the status of the application since no one has contacted me, the agent advided me that the application was declined because my bank details were submitted wrong, ( Savings Account ) instead of Current Account was selected. How is this possible that my application gets rejected because of a Wrong selection ? I was not even informed or contacted to supply the correct information, this is dissapointing refusing me because of an absolute mistake, i asked if i can PLEASE RE APPLY, and bluntly i am told no. Is this honestly the way Vodacom opperates and treat people ? I would appreciate it if this matter can be solved and to grant me the opportunity to become a Vodacom Customer.
Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query.
We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query.
We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
