1 reviews | Active since Oct 2018

26 Aug 2020, 12:34

Vodacom demand

I have a contract with Vodacom and due to Covid 19 I have been at home for Lockdown since March I emailed a letter from work and they are still demanding money do they not have insurance

0
Replies (2)
Vodacom
Vodacom's reply26 Aug 2020, 13:40
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply01 Sept 2020, 12:21
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team

Best regards,