Vodacom delivery disappoints yet again.

I received a call from Vodacom to let me know I would receive a Honor X series phone in 3-5 days. This did not happen and I am incredibly disappointed in their lack of communication. There was no follow up or confirmation of the FAILED promise "to honor long standing customers. Several calls to their 082 135 then *** numbers left me wondering why I had in fact kept my contract with Vodacom for so long. However, Biotumelo Itumeleng a consultant that not only gave me the correct information when I enquired but kept her promise to follow up on the "missing delivery" she honoured her promise. Thank you Biotumelo for saving Vodacom from another frustrated customer. Vodacom sales however have still not delivered on their promise.