Vodacom delivers the worst service I've had Enough

<br> On the 18 Feb 2016 I went to the 3G data Vodacom shop to collect my Blackberry 9810 . Petro was no where to be seen . Ulrich the manager was on duty he was so incompotent , told me that he cant assist me as Petro isnt there , to my knowledge if the one mananger isn't present the other one on duty should be able to sort the matter out . All he did was throw law suits in my face as he can't do his job or get the matter sorted out .Told me I have to come back . I gave the proof of payment and the job number to Nuraan to give to Petro . Imraan said he will pay .The agreement was that the repair shop pay half , which they've paid in full and the data shop the other half . I send Petro a email to sort the matter out , Still waiting on feedback . This has been going on for more than a month . Im demanding that this situation will be sorted out by today and that the device will be send to me free of change