oO
ockie O
1 reviews | Active since Sept 2014
06 Aug 2024, 14:49
Vodacom deliveries USELESS.
Vodacom deliveries with Ram is totally useless I upgraded last Tuesday with a promise of 2 to 5 days delivery but yes today day 7 still nothing I waited Friday and Monday but when I went out they called me and I told them I will be back after 1 but when I called after 2 the Ram driver said sorry. I did speak to Vodacom and Ram on Friday, but Vodacom wait for Ram and when I speak to Ram, they are waiting for Vodacom I don't understand why Vodacom stay with this people must be *******ion somewhere. I am 23 years with Vodacom with a lot of contracts but obviously they don't care. I order a lot online, and the Courier Guy bring anything the same or the next day.
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Replies (1)Vodacom's replyOfficial
07 Aug 2024, 08:14Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Aug 2024, 08:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
