VODACOM DELIBERATELY PUT MY ACCOUNT INTO ARREARS TO STOP ME GETTING A CONTRACT WITH MTN.

Item: Vodacom
Rating: 1
Author: Richard W

In my final month of a 24 month contract, Vodacom charged me R6.62 more than the other 23 months which I refused to pay. When questioning it Vodacom admitted to their mistake and said it would be reversed. Vodacom were then too slack to sell me an upgrade so I tried MTN, only to have my MTN application denied because I have an outstanding amount at Vodacom!

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Vodacom's replyOfficial

05 Mar 2021, 08:29

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply05 Mar 2021, 08:29

Official