RH
Ray H
1 reviews | Active since Jul 2014
04 Jun 2025, 18:47
Vodacom deleting orders and then do nothing
I recently moved and was, at first, impressed at how quick Vodacom was to come up with moving my fibre.
It was apparently "activated" on Saturday, but I still have no fibre, and it's now a wednesday.
I called the *** line to find out that someone has cancelled my "relocation" and now I sit without internet... No one can tell me how they are going to fix this... But ai bet I will still get billed for it this month and a full month too.
Pathetic.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
05 Jun 2025, 08:16 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Jun 2025, 08:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
RH
Ray H's updateReviewer Update
10 Jun 2025, 09:08Restored due to no effort by yourself. Thanks to your customer for doing your job for you and it took 5 minutes to sort out.
Thanks for your lack of effort and poor customer service.
Thanks for your lack of effort and poor customer service.
RH
Ray H's update10 Jun 2025, 09:08
Reviewer Update
Restored due to no effort by yourself. Thanks to your customer for doing your job for you and it took 5 minutes to sort out.
Thanks for your lack of effort and poor customer service.
Thanks for your lack of effort and poor customer service.
