BC
Benjy C
1 reviews | Active since Sept 2022
12 Sept 2022, 09:02
Vodacom Deleting Numbers
I run a tracking business and have multiple sims that go into our vehicles, we have recently had a number of sims cancelled by Vodacom with the explanation that they have been suspected for *****, I am not sure how they get to this as the units get airtime. all airtime has been lost for the following sims as well as 2 gb of data. ( ***, ***, ***, ***, *** as well as one that I have just changed ***. these Vehicles are based all over the country and is of great expense to change. We have contacted Vodacom but unfortunatly are told nothing can be done or will take two weeks.
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Vodacom's replyOfficial
12 Sept 2022, 10:01Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Sept 2022, 10:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Benjy C's updateReviewer Update
13 Sept 2022, 11:56We have been in store and have tried to rerica the numbers but with no success. I was told the numbers have been locked and cannot be unlocked by Vodacom. We were at Vodacom store Sherwood Port Elizabeth.
BC
Benjy C's update13 Sept 2022, 11:56
Reviewer Update
We have been in store and have tried to rerica the numbers but with no success. I was told the numbers have been locked and cannot be unlocked by Vodacom. We were at Vodacom store Sherwood Port Elizabeth.