FM
Faizel M

1 reviews | Active since Mar 2013

11 Dec 2016, 21:44

VODACOM DELETES CUSTOMER DUE TO SYSTEM ERRORS ON BILLING AFTER 20 YEARS SUBSCRIBTION

<p>VODACOM SYSTEMS FAILED TO INSTITUE THE CALL LIMITS WHEN CUSTOMER GOES OVERSEAS AND AFTER THOUSANDS OF RANDS OF UNFAIR CHARGES VODACOM THEN DEETES CUSTOMERS CELLULLR NUMBER COMPLETEY OFF SYSTEM CAUSING UNTOLD INCONVENIENCE AND DETRIMENT TO THE CUSTOMER, TERRIBLY POOR AND UNFAIR SERVICE WHICH IS NOT ACCEPTABLE.</p>

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Replies (1)
Vodacom
Vodacom's reply12 Dec 2016, 07:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team