MW
Melitia W

1 reviews | Active since Dec 2019

13 Dec 2019, 15:30

Vodacom deleted phone number

How can you just delete someone’s number Vodacom?? I phoned in and the lady I spoke to over the phone was extremely rude and unprofessional!! I need the number to be reinstated ASAP. Bad bad bad service thus far! And I have been a client for 19 years!!!

0
Replies (2)
Vodacom
Vodacom's reply13 Dec 2019, 16:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
MW
Melitia W's update31 Dec 2019, 14:12
Reviewer Update
Since 13 December, NO solution whatsoever from Vodacom. I need my number back ASAP. Vodacom still have not sorted out this issue. Do they even know how much trouble they caused this far???