MN
Mpho N
1 reviews | Active since Dec 2017
21 Aug 2024, 14:59
Vodacom deleted my number from the system
I have a very serious problem with Vodacom they deleted my number off their system without notifying me, when i call their call center they say the number was deleted because it was not active, i have done everything i can to prove that the number was active at the time of this incident but no one has an answer or way forward for me, i went to the Vodacom stores and they cant help either this is a number i use for my business but they seem to care less to take action of their mistake.
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Replies (2)
Vodacom's replyOfficial
22 Aug 2024, 07:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply22 Aug 2024, 07:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
MN
Mpho N's updateReviewer Update
05 Sept 2024, 19:26Good day Vodacom I have received two missed calls which came when I was In a meeting, an email was sent requesting for my SIM card number since I rep**** back with the requested information there has not been a reply.
MN
Mpho N's update05 Sept 2024, 19:26
Reviewer Update
Good day Vodacom I have received two missed calls which came when I was In a meeting, an email was sent requesting for my SIM card number since I rep**** back with the requested information there has not been a reply.