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Felicia B
1 reviews | Active since Dec 2024
09 Dec 2024, 07:39
Vodacom deleted my number
My calls go straight to voicemail, just get an sms got missed call from.... Went into vodacom store, said my number is deleted. Had this number for many years. Really angry about this, missing important calls. No phone call to check etc, just deleted really now. So disgusted with this service.
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Replies (3)
Vodacom's replyOfficial
09 Dec 2024, 08:13Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Dec 2024, 08:13
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
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Felicia B's updateReviewer Update
09 Dec 2024, 08:20How can your consultant contact me, when I can't receive calls?
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Felicia B's update09 Dec 2024, 08:20
Reviewer Update
How can your consultant contact me, when I can't receive calls?
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Felicia B's updateReviewer Update
09 Dec 2024, 12:38I have not received an email. ***
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Felicia B's update09 Dec 2024, 12:38
Reviewer Update
I have not received an email. ***