FH
Firoze H
1 reviews | Active since Jan 2024
25 Jan 2024, 13:33
Vodacom deleted my number after not using it for 5 months
Hi, i am 24 years with vodacom, i.went abroad for 5 months. When i returned my vodacom number was deleted. I contacted customer care and they said they can do nothing, they said try vodacom store. I went to vodacom store and they said they can do nothing too. So now i am puzzled and have no.idea what to do. Please i need help, since all my bank accounts and policies are linked to that number
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
25 Jan 2024, 14:05 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Jan 2024, 14:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
FH
Firoze H's updateReviewer Update
25 Jan 2024, 20:58Thank you,
FH
Firoze H's update25 Jan 2024, 20:58
Reviewer Update
Thank you,
