FH
Firoze H

1 reviews | Active since Jan 2024

25 Jan 2024, 13:33

Vodacom deleted my number after not using it for 5 months

Hi, i am 24 years with vodacom, i.went abroad for 5 months. When i returned my vodacom number was deleted. I contacted customer care and they said they can do nothing, they said try vodacom store. I went to vodacom store and they said they can do nothing too. So now i am puzzled and have no.idea what to do. Please i need help, since all my bank accounts and policies are linked to that number

0
Replies (2)
Vodacom
Vodacom's reply25 Jan 2024, 14:05
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
FH
Firoze H's update25 Jan 2024, 20:58
Reviewer Update
Thank you,