LK
LEBOGANG K

1 reviews | Active since Oct 2019

25 Oct 2019, 11:42

Vodacom deleted my number

Vodacom deleted my number, I defaulted on one payment I was out of the country. When I cam back my number was not working. I have been calling the Vodacom customer care centers and have been to several Vodacom stores. No one wants to help me, they say my number has been deleted and it will be given to another person. Im asking why can't they give it back to me, as I have been a loyal customer for over 10 years. Vodacom your customer service is horrible and they way you treat your customers its *********.

0
Replies (2)
Vodacom
Vodacom's reply25 Oct 2019, 14:04
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team


LK
LEBOGANG K's update25 Oct 2019, 14:08
Reviewer Update
Vodacom Kindly contact me on ***