1 reviews | Active since Aug 2016
Vodacom deleted my lines!!!
It has now been almost three weeks since Vodacom deleted both my lines IN ERROR. I have phoned more than 15 times to get this resolved!!! After about 2 weeks my one line has been reactivated (the one starting zero seven six) but the other one (starting zero eight two) is still not reactivated! I am at a total loss as you get transfered from one department to another with a different story each time (billing, customer services, pre legal) and no one is able to resolve this issue. After a report on Hello Peter a response was received that both lines have been activated, this was on 31 May, yet as of today only one has been resolved! What must I do to get this simple task successfully performed by Vodacom. The inability of Vodacom to resolve this issue, caused by their error, is absolutely astounding!!!
