JS
Jacomin S

1 reviews | Active since Nov 2016

26 Mar 2021, 13:15

Vodacom deleted my 20 year old contract Cell Number!!!!! Beware people!!!!

After 3 months still no reolution from Vodacom - I slipped up on 2 installments at Vodacom and they went ahead and deleted by 20 year old cell phone number from their database. The sad part is that I build up a 20 year old business linked to this phone number and received my income directly to this number. They did it without a warning or anything. Sad part for Vodacom is that they cut my revenue stream, thus I wont be able to pay them their outstanding balance. You go Vodacom!! Very clever business.

0
Replies (2)
Vodacom
Vodacom's reply26 Mar 2021, 14:26
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 


JS
Jacomin S's update26 Mar 2021, 14:43
Reviewer Update
Ha ha ha..... Vodacom has to contact me via Whatsapp is its the only way to contact me as you deleted my cellphone number. Whatsapp = More reliable than Vodacom