JS
Jacomin S
1 reviews | Active since Nov 2016
26 Mar 2021, 13:15
Vodacom deleted my 20 year old contract Cell Number!!!!! Beware people!!!!
After 3 months still no reolution from Vodacom - I slipped up on 2 installments at Vodacom and they went ahead and deleted by 20 year old cell phone number from their database. The sad part is that I build up a 20 year old business linked to this phone number and received my income directly to this number. They did it without a warning or anything. Sad part for Vodacom is that they cut my revenue stream, thus I wont be able to pay them their outstanding balance. You go Vodacom!! Very clever business.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
26 Mar 2021, 14:26Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Mar 2021, 14:26
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
JS
Jacomin S's updateReviewer Update
26 Mar 2021, 14:43Ha ha ha..... Vodacom has to contact me via Whatsapp is its the only way to contact me as you deleted my cellphone number. Whatsapp = More reliable than Vodacom
JS
Jacomin S's update26 Mar 2021, 14:43
Reviewer Update
Ha ha ha..... Vodacom has to contact me via Whatsapp is its the only way to contact me as you deleted my cellphone number. Whatsapp = More reliable than Vodacom
