Vodacom delete your email then cannot be contacted - beware!

Absolutely shocking ! First they delete all my email ! Then they are absolutely impossible to deal with. Call centre is unable to phone technical staff even though they are working at the time. Call centre is unable to open more than one service request even though the open service request is completely irrelevant. No technical staff contactable after hours or on weekends even though they are working (this is when the error occured) Call centre staff are completely unsuited to their job description. Most of them need to be in a protected environment with adult supervision so they don't injure themselves. Intelligent staff only surface after over 50 phone calls, and all the time it gets more difficult to undo the damage that has been done. The rigid system they have that agents cannot contact IT personnel is absolutely ridiculous. They should be on speed dial. My problem could have been sorted out with 1 timeous call to the correct IT technician, instead 50 phonecalls of over 10 hours of airtime and the problem is still not solved!!!!!!!