SL
Sharon L

1 reviews | Active since Feb 2016

24 May 2017, 18:45

Vodacom delaying to remove a ***** account in my name in credit bureau

<p>I am still waiting for Vodacom to remove a ***** account that was opened in my name from credit bureau. They have been promising for month and now my credit score is ruined and i am applying for a home loan. Vodacom please give me a home loan now that the only credit I have is your ***** account which you promised that you are aware it's ***** and you will remove it. The account is in rrears in transunion and i need a house. What must I do know knowing that I can afford a home loan and now I must be charged a high interest because now it looks like I cannot be trusted with debts. So, it's fine, when I leave that suicide note, i will mention Vodacom. </p>

0
Replies (1)
Vodacom
Vodacom's reply25 May 2017, 07:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team