Vodacom delaying my credit

I have been waiting tor this credit for almost a month this was caused by wrongfull billing from Vodacom.<br> <br> Dear Mr Makinana,<br> <br> I was off ill for most of last week, I apologize for the delay in response.<br> Please note that the relevant actions have been taken on the 10/03/2016.<br> Below is a breakdown of what we have discussed last week :<br> 1. Laptop contract *** - deactivated, credit is pending approval<br> <br> 2. Account I***, with number ***, has been deactivated, and closed, credit notes processed CN Workflow ID *** for R4526.48 and CN Workflow ID *** for return debit order charge R200<br> <br> 3. Handset dispatched in August 2015, has an amended term date, which will allow you to upgrade once your 24 months has expired<br> <br> 4. Your current contract *** is migrated to uChoose Smart M, which will be effective as of the 01 April 2016.<br> <br> <br> If you require any further information or clarity, please feel free. I will try my best to assist.<br>