1 reviews | Active since Feb 2015
Vodacom de*****s customer by overbilling
They have overcharged me 25 percent for my bill. I have lodged complaint for 2 months and no response. The store I bought the contract from agrees and has sent notification to head office but they do nothing.
This is *****. This seems to be systematic give the large number of people in a similar position to me. If it was a mistake why has it taken so long to correct?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team