1 reviews | Active since Jun 2018
Vodacom de*****ing it's clients
Vodacom is absolutely useless and real **********. In September last year Vodacom went and opened on my name a open-line number for a company on my data router account. I immediately went to Vodaworld regarding this to report it, Vodacom told me that this is ***** and I need to open a case at SAPS and get a affidavit. I gave all the document to the service agent at Vodaworld. The agent then told me that he will have to stop my modem to protect me which they did. Now all of this happened in September and up until now Vodacom has still not resolved this issue. The Sargent from SAPS phoned Vodacom and was told that the matter was resolved, but up until now Vodacom has not resolved this issue and is now threatening to black list me over the ********** monies owed to them.
I have asked Vodacom several times for the contract that was singed for this ********** line or the recording of this with no avail.
I am now absolutely sick and tired to deal with this inconsiderate and *********** company, I'm a pensioner and now have to sit and deal with this.
The one day Vodacom tell you this and the next day they tell you something completely diffrent. The amounts owed to them for this ********** line s also everyday something different.
I have no choice but to go to the ombudsman and the news papers regarding this and will be moving to another cellular company.
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
