Vodacom definitely making me see Red

<p>On cancellation of a Vodacom number discovered that there was a second number **********ly added to my account. I received calls weekly from Vodacom as this account that was in arrears and threatened that i was going to be blacklisted. I then got an affidavit which was submitted to Vodacom on the 01st November stating that i did not sign a contract for the number and that i wish to be refunded for all the payments from 2014, have not heard anything since. Call centre agents have no clue, and apparently there is no *****s department that i can be transferred to. So when the money was owed to Vodacom it was a call every week, now that the tables has turned Vodacom does not want to say Hello!!! - no reply confirming that they have received the affidavit, no update on progress, apparently the arrears account has magically disappeared!</p> <p> </p>