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christine H

1 reviews | Active since Sept 2014

02 Sept 2015, 07:23

Vodacom deducts money with out consent

Vodacom decided to bill us 1700 after not even inform us that we have a open line on our data and no limit!!!!<br> we then asked ...FOUGHT to make sure it gets deducted off over THREE months and they go and deduct it all at once!!!<br> i try and call the and they all have the worst attitude!!!!!!<br> shocking shocking!!!!<br> once this is paid off i will leave vodacom and never recommend it to any one!!!

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Replies (1)
Vodacom
Vodacom's reply02 Sept 2015, 10:30
Official
Hello christine 2303,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team