PS
Petra S

1 reviews | Active since Jul 2022

28 Jul 2022, 08:44

VODACOM DEDUCTS MONEY FROM YOUR ACCOUNT WITHOUT YOUR CONSENTT

I HAVE CANCELLED TWO CONTRACTS WITH VODACOM. I RECEIVED REFERENCE NUMBERS AND THIS SHOULD HAVE BEEN EFFECTED 01 JUNE 2022. THEY STILL DEDUCT MONEY FROM MY ACCOUNT. DO NOT TRUST THEM - GO TO ANOTHER SERVICE PROVIDER!!!!!

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Replies (1)
Vodacom
Vodacom's reply28 Jul 2022, 09:48
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team