WR
Westley R
1 reviews | Active since Jul 2011
01 Jun 2015, 09:35
VODACOM DEDUCTS DATA FROM YOU
I had a positive data balance last month which apparently does no carry forward! According to the customer care line we need to just know that purchasing data on the 31st of the month will expire the next day because its a new month and Vodacom will from time to time implement such rules as its in their contract to do so just as they increased contract prices at will. Seriously considering the R10 000.00 allowance from Cell C to change my 4 contracts!! it appears Vodacom will change individual rules on individual contacts as they see fit and then just fall back on their contract that says they may make changes as they see fit even if its against the consumer protection act! Unbelievable!
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Replies (1)Vodacom's replyOfficial
02 Jun 2015, 11:01Hello Westleyvr,
Your enquiry has been received and a consultant will be in contact with you shortly.
Regards
Vodacom Consumer Website Team
Your enquiry has been received and a consultant will be in contact with you shortly.
Regards
Vodacom Consumer Website Team
Vodacom's reply02 Jun 2015, 11:01
Official
Hello Westleyvr,
Your enquiry has been received and a consultant will be in contact with you shortly.
Regards
Vodacom Consumer Website Team
Your enquiry has been received and a consultant will be in contact with you shortly.
Regards
Vodacom Consumer Website Team
