1 reviews | Active since Nov 2015
Vodacom deducting money without permission
I never use any data on Vodacom, I only use the SIM card as a second sim card to phone if needed. Vodacom happily deducted money from my airtime as per below. This is called *****ing in the modern world! Each message has no way of cancelling the payments! 02/09/2023 You've used R0.27 out-of-bundle data on *** so far this month. Dial *124# to Get RECOMMENDED: 5GB at R109 (7 days) now with your airtime advance. Offer valid today until 23:59. Dial *135# or click http://voda.com/appaccount to check your balance.
02/09/2023 You've used R1.19 out-of-bundle data on *** so far this month. Dial *124# to Get RECOMMENDED: 5GB at R109 (7 days) now with your airtime advance. Offer valid today until 23:59. Dial *135# or click http://voda.com/appaccount to check your balance.
02/09/2023 You've used out-of-bundle data to the value of R5.20 on *** so far this month. To view balances dial *135# or use the My Vodacom App www.vodacom.co.za/app 06/09/2023 You've used out-of-bundle data to the value of R10.36 on *** so far this month. To view balances dial *135# or use the My Vodacom App www.vodacom.co.za/app
20/09/2023 You've used out-of-bundle data to the value of R20.01 on *** so far this month. To view balances dial *135# or use the My Vodacom App www.vodacom.co.za/app
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
