SD
Samson D
1 reviews | Active since Feb 2015
27 Mar 2024, 19:42
Vodacom deducting money *****ulently on my Bank account.
Vodacom is deducting money on my bank account without my consent, I have sent affidavit to their ***** department but no one is coming back to me, I tried customer service but it is useless, you speak to a computer. Vodacom must stop this and clear this transaction from credit bureau.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
28 Mar 2024, 07:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Mar 2024, 07:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SD
Samson D's updateReviewer Update
28 Mar 2024, 12:49The Issue has been swiftly resolved by Vodacom. Thank you Olivia and ***** division Team.
Regards Dam
Regards Dam
SD
Samson D's update28 Mar 2024, 12:49
Reviewer Update
The Issue has been swiftly resolved by Vodacom. Thank you Olivia and ***** division Team.
Regards Dam
Regards Dam
SD
Samson D's updateReviewer Update
22 May 2024, 22:07Vodacom please Assist me with porting my number that was *****ulently ported to Cell C ***
I have been to the Vodashop at Boulders in Midrand but they were unable to assist me to port back my number, I went to Cell C and their reply was as follows:
" Please contact Vodacom and ask them to contact their PST dept. Give this ref to PST consultant: ***CELLCSP***
Kindly follow this instruction to re-acquire your number as the number is currently with Vodacom"
I need the contact of your PST Department.
Kind Regards
Samson
I have been to the Vodashop at Boulders in Midrand but they were unable to assist me to port back my number, I went to Cell C and their reply was as follows:
" Please contact Vodacom and ask them to contact their PST dept. Give this ref to PST consultant: ***CELLCSP***
Kindly follow this instruction to re-acquire your number as the number is currently with Vodacom"
I need the contact of your PST Department.
Kind Regards
Samson
SD
Samson D's update22 May 2024, 22:07
Reviewer Update
Vodacom please Assist me with porting my number that was *****ulently ported to Cell C ***
I have been to the Vodashop at Boulders in Midrand but they were unable to assist me to port back my number, I went to Cell C and their reply was as follows:
" Please contact Vodacom and ask them to contact their PST dept. Give this ref to PST consultant: ***CELLCSP***
Kindly follow this instruction to re-acquire your number as the number is currently with Vodacom"
I need the contact of your PST Department.
Kind Regards
Samson
I have been to the Vodashop at Boulders in Midrand but they were unable to assist me to port back my number, I went to Cell C and their reply was as follows:
" Please contact Vodacom and ask them to contact their PST dept. Give this ref to PST consultant: ***CELLCSP***
Kindly follow this instruction to re-acquire your number as the number is currently with Vodacom"
I need the contact of your PST Department.
Kind Regards
Samson