Vodacom deducting money on lapsed contract.

Item: Vodacom
Rating: 1
Author: Daniel M

I put a quiry to Vodacom Regarding continued charging in July for a handset whose contract lapsed in June 2020. For some reason they are not responding to my quiry. This is even after I resent the quiry on their Customer Care email address.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

12 Aug 2020, 13:53

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply12 Aug 2020, 13:53

Official