VODACOM DEDUCTING MONEY AFTER CONTRACT CANCELLED

Item: Vodacom
Rating: 1
Author: mahomed M

Having problems since last year cancelling my vodacom bbc contract. No one can assist. I was told last debit order would go off in November. It did go off in november and in December it didnot go off so i was assured its canceled. Now in january i am being billed again for the same contract.

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Vodacom's replyOfficial

11 Jan 2021, 16:16

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply11 Jan 2021, 16:16

Official