Vodacom deducting funds from my account based on a ficticious contract

<p>I have been billed the last few months incorrectly for a 2GB x 24 month<br /> contract which I never agreed to.<br /> <br /> So upon my inquiry to Vodacom I was advised that this is an Autopage<br /> contract and have to request the contract for this 2GB x 24 month contract<br /> from them, which I have apparently taken out in 2015.<br /> <br /> I knew there needs to be something wrong as I have not signed an agreement<br /> for a 2GB x 24 month contract in 2015. I proceeded and requested Autopage to send<br /> me a copy of this agreement I have apparently entered into in 2015. As per<br /> my expectations the only contract they could find was a contract on cell<br /> number ***) which commenced on 23-July-2013 and has expired per<br /> the agreement on 30-June-2015. <br /> <br /> It seems that in the process whereby Autopage has transferred contracts to<br /> Vodacom in 2016 that there was a contract mistakenly extended to a 2GB x 24<br /> month contract, which should never have happened.</p> <p> </p> <p>So I've then send my request to *** to cancel this contract for which netiher Vodacom not Autopage could provide me with a valid agreement. The response I received from Vodacom is shocking...:</p> <p>"On Fri, May 6, 2016 at 3:41 PM, *** <***> wrote:<br />Good day</p> <p>Cancellation is loaded for 30/09/2017 as your contract expire that time</p> <p>Regards"</p> <p><br />This fictitious contract needs to be cancelled immediately.<br /> <br /> Thanks in advance.<br /> <br /> Regards<br /> Wynand</p>