DV
Dr V
1 reviews | Active since Jan 2022
04 Dec 2023, 12:36
Vodacom deducting fees *******ly
Vodacom adding numbers to your contract. Beware. For 18 months I have been trying to get my money back from them. Four reviews on Hello Peter and 4 times Vodacom promised to get back to me. Not once did this happen? Beware !!!! They refuse to rectify their mistake.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
04 Dec 2023, 17:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Dec 2023, 17:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
