DV
Dr V

1 reviews | Active since Jan 2022

04 Dec 2023, 12:36

Vodacom deducting fees *******ly

Vodacom adding numbers to your contract. Beware. For 18 months I have been trying to get my money back from them. Four reviews on Hello Peter and 4 times Vodacom promised to get back to me. Not once did this happen? Beware !!!! They refuse to rectify their mistake.

0
Replies (1)
Vodacom
Vodacom's reply04 Dec 2023, 17:05
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team