VR
Val R

1 reviews | Active since Dec 2024

15 Dec 2024, 16:06

Vodacom deducting debit orders early is theft

I am extremely disappointed in Vodacom. They have basically ****** from their clients by deducting debit orders early from their clients without permission-this is supposedly to help their subscribers during the festive season. In my mind anyone deducting monies early from my account is *****ing. The amount if interest that Vidacom will make from the subscriptions will result in millions of rands in their favour. I took this up with their customer care and the answer that I got from their collections department was then I don't have to pay later in the month. I find this highly *********

0
Replies (1)
Vodacom
Vodacom's reply16 Dec 2024, 08:19
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team