VR
Val R
1 reviews | Active since Dec 2024
15 Dec 2024, 16:06
Vodacom deducting debit orders early is theft
I am extremely disappointed in Vodacom. They have basically ****** from their clients by deducting debit orders early from their clients without permission-this is supposedly to help their subscribers during the festive season. In my mind anyone deducting monies early from my account is *****ing. The amount if interest that Vidacom will make from the subscriptions will result in millions of rands in their favour. I took this up with their customer care and the answer that I got from their collections department was then I don't have to pay later in the month. I find this highly *********
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Replies (1)Vodacom's replyOfficial
16 Dec 2024, 08:19Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Dec 2024, 08:19
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
