AB
Anton B

1 reviews | Active since Oct 2024

02 Oct 2024, 15:48

Vodacom deducting contract money from me fer someone else's contract.

I have canceled a contract with Vodacom. The same month , someone opened a contract and Vodacom started deducting money from my account.

After about 6 months of struggling. I manage to stop the deduction. 2 months later the deductions started again.

It is imposable to communicate with Vodacom if you do not have an active Vodacom no. I have tried all options. but do not get any support, from Vodacom

how did Vodacom do the FICA on thar=t person and where did they get my banking details.

Vodacom is *****ing money every month from me.

0
Replies (1)
Vodacom
Vodacom's reply03 Oct 2024, 08:29
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team