AB
Anton B
1 reviews | Active since Oct 2024
02 Oct 2024, 15:48
Vodacom deducting contract money from me fer someone else's contract.
I have canceled a contract with Vodacom. The same month , someone opened a contract and Vodacom started deducting money from my account.
After about 6 months of struggling. I manage to stop the deduction. 2 months later the deductions started again.
It is imposable to communicate with Vodacom if you do not have an active Vodacom no. I have tried all options. but do not get any support, from Vodacom
how did Vodacom do the FICA on thar=t person and where did they get my banking details.
Vodacom is *****ing money every month from me.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
03 Oct 2024, 08:29Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Oct 2024, 08:29
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
