JH
Jané Hills
1 reviews | Active since Oct 2018
17 Oct 2018, 07:31
Vodacom deducting airtime for no reason.
I have a complain about vodacom deducting airtime for no reason. Last night I bought R 25 vodacom airtime and few hours later I had nothing left, I didn't use it. I bought another R 30 and not even 2 min after I bought it they deducted R 29.. I didn't have airtime advance that was supposed to be deducted.. Very unhappy with this situation.
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Vodacom's replyOfficial
17 Oct 2018, 07:35 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Oct 2018, 07:35
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
17 Oct 2018, 08:29 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Oct 2018, 08:29
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team