RM
Ralph M

1 reviews | Active since Jun 2020

11 Nov 2025, 21:10

Vodacom deducting after contract end, even worse I notified them that I am not going to renew and I received a cancellations notification

Hi Vodacom, I am not going to continue to reverse the debit order after I have called in time to cancel the contract when it ended.

Please I suggest anyone who is trying to contract with Vodacom to immediately choose another network provider. Vodacom try’s to deduct even after contract end. Till today they still see the need to try deduct.

0
Replies (1)
Vodacom
Vodacom's reply12 Nov 2025, 07:48
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team