CM
Cynthia M
1 reviews | Active since Feb 2023
22 May 2023, 10:11
Vodacom deducted 7000 from my account whilst I. Don't have the phone is with them
Vodacom has been debiting my account since last year Oct even if I was making follow up, instead of resolving the matter now they deducted 7000 from my account
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Vodacom's replyOfficial
22 May 2023, 12:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 May 2023, 12:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team