vodacom declined the request to port to cell C

on Monday the 30th December 2015 i made a request to port my number from vodacom to Cell C.<br> I was left disappointed by vodacom attitude of declining to release my number.<br> the message from Cell C states \your current operator has declined your port"<br> the vodacom call centre agent told me that the porting department is no more and I must go to the nearest Vodacom outlet.<br> i did and they told me that they can't help me.<br> can someone help me to resolve the debacle"""