LP
Lauren P
1 reviews | Active since Nov 2019
09 Jul 2020, 12:22
Vodacom decides to upgrade your contract!
My mother is still waiting for Vodacom to cancel my sim only top-up and change it to prepaid, for years. They don't ask if we want to renew it they just automatically upgrade it! Unlike Cell C, you can cancel sim-only contracts anytime with 1 month calendar notice.
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Vodacom's replyOfficial
09 Jul 2020, 14:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jul 2020, 14:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team