MH
Mark H
1 reviews | Active since Jul 2016
14 Oct 2021, 13:07
Vodacom decided to halve our fibre connection speed without warning
We have been running on a 20Mbps line for some time and without warning, Vodacom unlaterally has moved our connection to run at 10Mbps a few days ago.
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Vodacom's replyOfficial
14 Oct 2021, 14:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Oct 2021, 14:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team