VODACOM DECEPTION

I had a contract with Vodacom which ended on the 19th of August 2019. I called in on the 19th of August 2019 to inform Vodacom that since the contract had come to an end, I wanted it cancelled/did not want to continue with it. This guy I spoke to then told me that instead of cancelling the contract, he would give me discounted airtime. AT NO POINT IN THE CONVERSATION DID HE MENTION THAT THIS WAS GOING TO BE A NEW CONTRACT ALTOGETHER.

DON'T BE HOODWINKED BY VODACOM WHEN YOUR CONTRACT ENDS. IF IT ENDS, JUST TELL THEM YOU DON'T WANT THEIR DISCOUNTED AIRTIME AND SIMPLY WANT THE CONTRACT CANCELLED.

This pathetic deception is despite the fact that I have been a loyal customer of Vodacom since 2014 with a total of seven (7) contracts.

I WANT THAT CONTRACT CANCELLED IMMEDIATELY. KEEP YOUR DISCOUNTED AIRTIME.