Vodacom deceives customers

Vodacom had deceived me by trying to retain me as a customer on contract that is now expired, then not getting back to me on the 30th April 2024, last week. What this resulted in was me staying on contract with them yet another month. I had initially called just to cancel, and they tried to retain me, but instead stalled me with bad offers, and did not get back to me (like the agent George had said he would) just so that I can stay on contract with them and they can keep charging me for yet another month. That is pure deception and *********. I will be taking this up with the Ombudsman.