CB
Carmen B
1 reviews | Active since Feb 2013
17 May 2022, 18:19
Vodacom ********* and shocking customer service
Shocking, I downgraded and the consultant got the deal wrong , Vodacom procrastinating and refuses to extract the recording to confirm what I agreed too, how dispicable is this.
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Vodacom's replyOfficial
18 May 2022, 08:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 May 2022, 08:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team