Vodacom Deceased Department Application to Cancel contract

Item: Vodacom
Rating: 1
Author: Maureen C

Further to my request: 1. Vodacom did contact and referred me to the Deceased department 2. I did send the mail to the Deceased department 3. To date - no person, no mail - no update whatsoever was received on my application for the cancellation of the contract.

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Replies (1)

Vodacom's replyOfficial

01 Aug 2025, 08:24

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply01 Aug 2025, 08:24

Official