NM
Nobuhle M

1 reviews | Active since Jul 2023

12 Jul 2023, 14:08

Vodacom Debting me despite me canceling my contract with them

I took up a contract with vodacom in April and decided that i wanted to cancel as i realized that it wasn't what i was looking, the package did not cater for my needs, Vodacom is still debting me despite the numerous calls and emails i have sent to them . i definitely would not recommend them, they have dealt with my situation in a horrible way and for me its that they are still debiting me

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Replies (1)
Vodacom
Vodacom's reply13 Jul 2023, 07:09
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team